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Technical Issues

Error Codes Guide

Error Codes for S830 display:. E00: No Error (IDLE MODE)E02: Brakes. Make sure the brakes are not engaged. Check the power cut-off sensors inside of the levers carefully. Make sure that the connectors are seated properly.E03: Pedal Assist System (PAS

The wheel does not spin when the throttle is applied

Kindly check all the connections carefully. Make sure that the throttle is connected to the right connector (the yellow connector on the harness cable, not the one on the controller).Disconnect all the wires connected to the CONTROLLER (not LCD or LE

Pedal Assist System (PAS) does not work:

Make sure that the PAS sensor cable is connected to the orange connector on the controller and the gap between the sensor and the magnetic rotor is less than half an Inch.Try pedaling backwards to see if it engages the hub motor or not.The rotor migh

How do I install PAS?

Pedal assist system uses a magnetic sensor and a magnetic ring to sense how fast the rider is pedaling. This information is then processed by the controller and depending on the chosen assist level, the motor will apply additional power to the wheel.

Do I have to use break levers or Pedal Assist System?

No, brake levers and PAS (Pedal Assist System) are optional.

The battery is connected but the kit has no power

Make sure that the LED or LCD display is connected properly.If you have an LCD display (SW900 or S830) hold the “M” button pressed for 5-6 seconds to turn the kit on and off.Check the battery connection carefully, make sure it has a positive connecti

The battery is connected, LED lights are on but the wheel does nothing when I throttle

There might be several reasons.

My SW900 display shows only 42-47 watt output even on full throttle

1. Setting magnet numbers on the PAS rotor correctly can solve the issue.2. Charge your battery to 100% and try again.

How do I set LCD display parameters?

Kindly check the article below:How to set SW900 LCD Display Parameters?

My brake levers and gear shifters are attached. I can’t use eBikeling brake levers

eBikeling brake levers can still be used with a 2-pin hydraulic brake sensor connector. Unfortunately, we do not carry this connector. However, you can find it from online stores

The red light on the battery stays on even when it's fully charged

The red light remains even when the battery is fully charged due to the design of the battery. The green lights go off gradually depending on the usage until the voltage decreases to the red light zone, which means the battery is about to die.