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Product Questions - Technical Support - Affiliation

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eBikeling

Ebike Conversion Kits

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<p style="text-align: justify;">eBikeling products with warranty exclusions/expirations may be eligible for repair at our location for specific occasions. The repair services are limited to replacing the damaged motor cable, rim, and spokes. </p>

eBikeling products with warranty exclusions/expirations may be eligible for repair at our location for specific occasions. The repair services are limited to replacing the damaged motor cable, rim, and spokes.

Out of Warranty and Warranty Exclusions

Warranty, Returns & Replacements

Warranty Policy

Replacements & Returns

Unused Item

Dead on Arrival/Defective

Bike Performance Disclaimer

Customers Outside the U.S

Return Address

Error Codes Guide

The wheel does not spin when the throttle is applied

Pedal Assist System (PAS) does not work:

How do I install PAS?

Do I have to use break levers or Pedal Assist System?

The battery is connected but the kit has no power

The battery is connected, LED lights are on but the wheel does nothing when I throttle

My SW900 display shows only 42-47 watt output even on full throttle

How do I set LCD display parameters?

My brake levers and gear shifters are attached. I can’t use eBikeling brake levers

The red light on the battery stays on even when it's fully charged

Technical Issues

Is eBikeling conversion kit compatible with my bike?

I have a bike, which kit is compatible with my bike?

Are eBikeling conversion kits compatible with other conversion kits’ components?

Are conversion kits compatible with disk brakes?

Can I use a 48v battery with 500w (36v) conversion kits?

What size battery do you recommend for my kit?

What tire sizes are compatible with the wheel?

Are your controllers compatible with 880 LED Displays?

Compatibility

I did not receive a controller bag

There is no battery in the kit

Missing Parts

What is the range of an electric bike conversion kit?

Do your conversion kits have regenerative braking?

Can an electric bike be ridden without the electric assistance?

Will rain or temperature affect my electric bike conversion kit?

Specifications about eBikeling Electric Bikes

Which parts does an eBikeling conversion kit include?

What are the battery dimensions?

Which battery do I need for my kit?

Informations about Parts

Do you ship to my country?

Do you require a signature for a package delivery?

Shipping

Out of Warranty and Warranty ExclusionsUpdated 6 months ago